Vacancy – Client Service Account Manager

Our client, an established Creative Marketing company that builds custom live digital brand experiences and delivers sustainable sales and brand love, is looking for a dynamic, innovative and result-orientated individual to fill the following position:

CLIENT SERVICE ACCOUNT MANAGER
Reporting to the Head of Sales & Marketing, the successful candidate will be responsible for revenue generation, business development, customer relationship management and project oversight.
Principal Accountabilities
• Develop, pitch and defend marketing ideas and proposals to clients
• Research and develop winning propositions to secure new and existing business
• Maintain and develop existing customers through high levels of service in order to expand and strengthen the relationship
• Actively identify opportunities by introducing company products, thereby increasing the revenue opportunity within each customer’s business portfolio
• Work with client’s management teams to understand particular business strategies and build on those strategies to generate more revenue
• Communicate customer requirements and/or schedules to the projects staff in a timely and executable manner for promoting optimum cost efficiency
• Be actively involved in project management of new and existing projects systems’ requirements
• Identify and develop new sales enquiries and convert them into profitable new business and assist with other technical sales and marketing activities

Key Qualifications and competencies
• Degree in Sales & Marketing, PR, Project Management or business-related studies from a recognized institution
• A minimum of 7 years’ experience in PR or Marketing Agency
• Ability to make powerful and winning presentations to corporate clients
• Passionate in customer management, service delivery and the general marketing industry
• Excellent project management, communication and leadership skills
• Good presentation and boardroom skills
• Ability to work within strict deadlines
• Be a team player
• Be willing to work beyond normal working hours
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading ‘CLIENT SERVICE ACCOUNT MANAGER by Wednesday 22nd December 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. Only shortlisted candidates will be contacted.